INTrial Services offers web-based software solutions, setup services and IT consulting for customers in the healthcare and consumer sector

Consulting, management, implementation and deployment of software projects.

A comprehensive flexible EDC system - we take workload off your shoulders by handling the design, setup, validation and deployment of your projects.

Established modular solutions and customized applications.

Every business is different - so we design highly adaptable solutions.

Strong focus on security, data accuracy and usability.

Compliance with regulatory requirements.

Efficiency, speed and flexibility. We rely on close and collaborative cooperation.

Over 20 years of experience.

Several clients from pharmaceutical and consumer companies among the global TOP 10.

About Us

Our approach is to provide practical solutions and services that apply to your business. We believe that businesses should not have to deal with generic solutions that do not directly address their needs and require them to put extra efforts in building eCRFs by themselves. Instead, we take the time to understand the specific requirements and deliver turnkey solutions that are tailored to your goals.
understand specific requirements deliver solutions that are tailored to your goals

With this approach in mind, we developed one of the first web-based online EDC systems for clinical trials and other healthcare studies in the early 2000s. This EDC system has been expanded and improved continuously over the years and is one of the most comprehensive and flexible EDC solutions on the market today. This allows us to design and set up projects very quickly and efficiently, for all kind of study types and according to regulatory demands.
comprehensive and flexible EDC solution eCRF ePRO eDiary Adjudication Coding eFeasibility eConsent Dashboard Randomizationn Patient Portal Multi-Language

In addition to our EDC projects, we have developed a variety of software solutions that can function either as standalone modules or as integrated components of our EDC system. We are constantly optimizing and expanding our portfolio to address new needs. Moreover, we design and develop custom web-based applications that are tailored to specific requirements.
software solutions custom web-based applications EDC

Since 2001, our projects have been carried out in over 65 countries, with 16 different language implementations. Over 100.000 patients have been documented, by 10.000 sites with over 25.000 users. Our client list includes regular repeat business customers from the pharmaceutical and tobacco industries as well as customers seeking individual modules or solutions.
Experience since 2001 developing EDC for pharmaceutical and tobacco industries

Our Services

Our services are much more than just software provision. We also take over all setup and configuration work for you.
We provide a wide range of established solutions, which are highly configurable and will be adapted and extended by our team.
We develop individual components and applications for our clients based on their requirements.
All of our web-based software solutions can be used as standalone application, flexibly combined packages or are provided as integrated service for third-party applications.
We offer consulting, development, configuration, implementation and maintenance. Our applications are usually provided as Software as a Service (SaaS), are fully configured and ready to use.
We utilize the latest security and development standards to ensure the confidentiality and integrity of our clients' data, and our systems are designed and fully validated to comply with regulatory requirements, such as ICH GCP, FDA 21 CFR Part 11, EU GMP Annex 11.

Our Solutions

Like Tetris pieces, our solutions seamlessly integrate with one another and also harmonize with external solutions.

 

eCRF/ EDC

Data collection, data entry verification, management, and analysis - fully customizable and scalable.

 

eConsent

Patient consenting with focus on patient identification, content presentation and usability.

 

ePRO/ eDiary

Patient-reported data collection - guided data entry for improved patient satisfaction.

 

Interviewing System

Guided data entry for interview-based study designs, e.g., actual use studies.

 

eFeasibility

A survey platform including qualification assessment, scoring system and approval workflow.

 

Coding Tool

MedDRA and WHO coding, including term modifications, auto coding and versioning.

 

Safety Reporting

Collecting and transferring safety data to facilitate and ensure regulatory compliance.

 

Adjudication Tool

Data collection and process management including upload functionality for supporting documents.

 

Reporting

List- and chart-based real-time data display including export – for more efficient data-driven decisions.

 

Randomization

Applying algorithms as module extension for our EDC or external web service.

 

Dashboard

Key performance indicators or other important metrics provided in a visually appealing way.

 

Training System

Providing course content, qualification assessment and certification/ accreditation.

 

Patient Portal

Managing patient authentication/ access, health information and data communication.

 

Documentation Reminder

Automated notifications (email/ text messages) based on triggers or schedules.

 

Multi-Language

Language integration for our modules and services, including non-Latin languages and right-to-left support.

 

Customized Solutions

We develop individual components and applications based on your needs.

Team

INTrial Services is an owner-managed company based in Munich, Germany. Our team consists of members from various disciplines with extensive experience in their fields. We are agile, flexible and committed to deliver exceptional results and to find the best solution in a short time. We understand that our success depends on our clients' satisfaction. In addition, we are supported by our external business partners.


Your main contacts are:

With my scientific background as a biologist, a second education as project manager and developer of web applications, I can combine my knowledge from both worlds for more than 20 years now. I am a big fan of working closely with others and am always up for the challenge of finding the best possible solutions for any task.

Sabine Hausner

Project Manager & Consultant

I have been developing software for internet applications in the pharma sector for more than two decades now. Throughout this journey, I have been battling for user-friendliness and striving for better data quality. On top of that, my other passion is establishing practical approaches in the regulated environment.

Marcus Schwunk Software developer for more than 20 years

Marcus Schwunk

Programmer & Consultant

For many years, my work as a data manager has taken me across the entire spectrum of clinical research. Today, this experience allows me to understand the needs of our clients, to contribute useful insights and to design software that are perfectly tailored to their goals.

Sibille Jergens

Sibille Jergens

Application Developer & Project Manager

Contact

We offer free demonstrations of our web solutions for interested users. Our team will walk you through the key features and functionality of our solutions and answer any questions you may have. Want to get in touch? We would love to hear from you. Here is how you can reach us:

Alramstraße 27
81371 Munich
GERMANY